Community Service

CWA Members Serving California for Generations

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California Water Association members have served California communities for generations. Their primary mission is to provide reliable, high-quality water at a reasonable cost with outstanding customer service. As water providers, they understand the responsibility entrusted to them for delivering an essential and limited resource. As community members, they understand their role goes beyond delivering water to customer taps.

As an example, each Thanksgiving, investor-owned water companies participate in Operation Gobble, which donates more than 15,000 turkeys to families that, otherwise, would not be able to afford a Thanksgiving dinner.

CWA members actively support the communities they serve through volunteer, education and funding partnerships. This service also extends to the water industry, where CWA members participate in organizations such as California Urban Water Conservation Council, American Water Works Association and many others.


 

Community Service News

Lessons Learned from California’s Investor-Owned Water Utilities

Lessons Learned from California’s Investor-Owned Water Utilities

Posted on Dec 15, 2016

CWA Executive Director Jack Hawks describes how investor-owned water utilities are at the forefront in responding to and leading the way in preparing for California’s water challenges in an article published in WaterWorld.

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Cal Water Assists Customers During Devastating Erskine Wildfire

Cal Water Assists Customers During Devastating Erskine Wildfire

Posted on Aug 4, 2016

When the deadly Erskine Fire broke out on June 23 in Kern County, California Water Service (Cal Water) employees quickly responded to assist customers served […]

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Cal Water Tops West Region in J.D. Power Customer Satisfaction Survey

Cal Water Tops West Region in J.D. Power Customer Satisfaction Survey

Posted on Jun 21, 2016

On May 18, 2016, J.D. Power released the results of a comprehensive, inaugural study measuring customer satisfaction of water utilities serving 400,000 or more residential […]

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California Water Service Celebrates Customers for Conserving Water

California Water Service Celebrates Customers for Conserving Water

Posted on Jun 21, 2016

To recognize customers who stayed within their water budgets between June 2015 and February 2016, California Water Service (Cal Water) held customer-appreciation events in Stockton […]

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Cal Water’s 2016 H2O Challenge Winners Announced

Cal Water’s 2016 H2O Challenge Winners Announced

Posted on May 6, 2016

California Water Service (Cal Water) recently announced the 2016 winners of the company’s H2O Challenge, a project-based, environmentally focused competition for grades four through six […]

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California American Water’s Mulch Madness a Great Success

California American Water’s Mulch Madness a Great Success

Posted on May 6, 2016

California American Water’s (CAW) Mulch Madness event on Saturday, April 2 in Thousand Oaks was a great success! CAW partnered with Conejo Recreation and Park […]

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