Investor-owned water utilities serve more than six million Californians, and what distinguishes these utilities from their government-owned counterparts is their need to meet the expectations of both shareholders and customers. Like any successful business, CWA companies must operate efficiently and effectively, reinvest in their operations, provide top-notch customer service, and deliver a reasonable return to shareholders.

Investor-owned utilities are closely regulated by the California Public Utilities Commission (CPUC), which monitors operations and service, sets water rates, and enforces water quality standards set by state and federal regulators. In addition to providing high-caliber water services, our members add value to their communities through income and property taxes, charitable giving, and a commitment to public education.